FAQ: Patrons with iPhones not able to access auction

Question:  I have a patron on an iPhone who is not able to get the auction to come up on their phone - any suggestions?

Answer:  This is rare, but we see it on occasion.  Generally it is because patrons have changed settings away from the normal/default settings.

Note: The iPhone should have all the regular iOS updates installed and up to date

Instructions, within Settings >> Safari:

1/ The use of Javascript set to allowed.

2/ The use of cookies set to allowed.

3/ "Ask websites to not track me" set to disabled

4/ "Prevent cross site tracking" set to disabled

5/ Then clear the browser history, and do a full restart of the phone.