Preventing Dead-beats from Bidding
Question: I have a patron who has not paid for an item they bid on and won at a prior event. Is there a way to lock them out?
Answer: Yes, an administrator can "lock" a patron profile and prevent further bids. Do not delete the patron profile, they can simply register and login again.
Instructions:
Edit the patron profile in question, and you will see the "Locked" option. By default it is unchecked. If you want to prevent a person from placing any bids (and proxy bids), check the box and save their profile. From that second on they will not longer be able to place a bid.
You'll also see a notation in their profile summary page:
The patron can still login, can still look at all the listings, make favourites, etc.
But when they go to make a bid, they will get: