Tips for Patrons

Looking for some brief bullet points to add to a landing page?  Here is a list that is overly inclusive and has all options - copy what you need, and what is configured for your auction.

  • Scroll down the list of items to review what's there - you'll see the starting bid or highest bid amount displayed.
  • At the bottom of your screen is a countdown timer - keep your eye on it!
  • Review details on any item by tapping on the item photo or title.
  • You can flag items as favourites by tapping the "heart" symbol, and get a list of your favourites by tapping on the heart on the top menu.
  • Place a bid on an item from within the item detail screen - you can accept the offered minimum bid, or raise it higher.
  • As you go to place your very first bid, you will be prompted to enter a credit card (for contactless payment and eliminating line ups at the end.)
  • Optionally, you can set an "auto-bid", a maximum amount you are prepared to pay for a specific item. The platform will bid incrementally on your behalf up to, but never beyond the maximum you set. There are instances where the system generated bids don't seem fair, such as the appearance of bidding the same amount, or less than the minimum increment - the system does give an advantage to those that set auto-bids, and to those who set them early.
  • If you are outbid, you will receive a text and/or email notification.
  • Review the items for which you are the winning bidder by pressing the "trophy" button on the top menu.
  • At the end of the auction, winning bidders will receive a notification containing their invoice and payment confirmation, and item pickup instructions. 

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