FAQ: How to require a credit card before first bid

Question:  How do I make it so patrons must enter a credit card before they can place their first bid?

Answer:  Assuming you have connected your Stripe.com account to MobilBid, and confirmed the Stripe Mode is "Live" (see the SETTINGS summary on the right column of your auction dashboard) - then:

  1. From your auction dashboard
  2. Left-side menu
  3. SETTINGS
  4. AUCTION SETTINGS
  5. The first checkbox is for "Require credit card before bidding" - tick to enable
  6. Save the change at the bottom right - press the UPDATE AUCTION button

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