Instructions: Bulk Import a List of Patrons
You may upload a CSV (Comma Separated Values) file to import patrons in bulk.
Please ensure there are no double-quotes (") within each cell.
The right-side menu >> Contact Manager >> Upload icon is the place to perform the upload.
Your excel spreadsheet should have the following labels in the top row, and matching information below, one guest per line:
Column Header | Description |
FIRST | The person's first name - required |
LAST | The person's last name - required |
The person's email address - optional if a cellphone number is present | |
CELL | The person's mobile phone number - optional if an email is present |
BIDNO | Optional, the person's bidding number, as supplied by the organizer |
LANGUAGE | Preferred language, noted by EN (English) or FR (French) - optional, ignored if auction not configured for bilingual operation |
SMSALERT | Optional, to denote if the cell phone for this person is to be sent outbid alerts by text messaging (Y or N). If not indicated, the default is Y. |
EMAILALERT | Optional, to denote if the email address for this person is to be sent outbid alerts (Y or N). If not indicated, the default is Y. |
SMSNOTIFY | Optional, to denote if the cell phone for this person is to be sent notifications by text messaging (Y or N). If not indicated, the default is Y. |
EMAILNOTIFY | Optional, to denote if the email address for this person is to be sent notifications (Y or N). If not indicated, the default is Y. |
IDENTIFIER | Optional, a unique identifier used to track a patron in other software systems (Raiser's Edge, CRM etc.) Will be available in a downloaded list of patrons at the end of an auction. |
- The columns can be in any order, mixed case.
- Cellphone numbers must be 10 digits, but may contain any punctuation or spacing. Do not provide landline numbers, as the number will be used for SMS/text messaging.
- Should you provide multiple names and contact information for spouses, each should be on a separate line. Each will be able to bid separately, and will get separate invoices at the end of the auction and be required to pay separately to clear each account.
- Export your excel spreadsheet as a "comma-delimited file, .csv".
- This will APPEND records to the existing database, with the following caveats:
- Records with no first name, or no last name will be skipped (e.g. both first and last names are needed.)
- Records with no contact information (e.g. no email and no cellphone) will be skipped.
- Records where the email or the phone number match a record that already exists in the database will be skipped, preventing duplicates.
- If not specified in the import file, where an email is present it will be enabled for alerts, and where a cellphone number is present it will be enabled for alerts.