FAQ: How to Submit Card Payments

If a patron is having an issue making a payment using their credit card, an administrator can process it on their behalf.

The steps are:

1. Locate the patron (left-side menu >> Invoices)
2. Select the DETAILS option to the right of their invoice line
3. Select the MAKE A PAYMENT button (top right)
4. Select PAYMENT TYPE from the drop-down list below the invoice details
5. Select CREDIT CARD as the payment type
6. Press PAY WITH STRIPE, enter the card info and submit