FAQ: How do I see who has paid and not paid?

Question:  My auction is finished, how do I see who has paid and who has not paid their invoices?

Answer:  From your auction dashboard, on the left-side menu, use the INVOICES option.  See screenshot below.  You'll see a list of all patrons who won or purchased items.  Those that have paid will be marked with a PAID icon.  Those unpaid will be marked as GENERATED (e.g. the invoice was generated by the system but has not been yet paid.)

You can view just unpaid invoices by using the filter option near the top right - select GENERATED.  There are various file downloads, including CSV (spreadsheet) files under the Export option (top right as well.)

By clicking on the DETAILS option on the right of any unpaid patron, you can access their profile and use the PAYMENT option to record alternate payment methods, including cash or cheque.  If you accept payment through a POS terminal they can be recorded as "cash", and make an appropriate note in the comment section.